CAD · Question #119
A new employee joins the IT department and needs to perform work assigned to Network and Hardware groups. How would you set up their access? Choose 3 answers
The correct answer is A. Add User Account to Network group B. Add User Account to Hardware group D. Create User Account. To set up access for a new employee needing to perform work for specific groups, you must first create their user account, then add that account to the required Network and Hardware groups. This grants them the necessary roles and permissions inherited from those groups.
Question
A new employee joins the IT department and needs to perform work assigned to Network and Hardware groups. How would you set up their access? Choose 3 answers
Options
- AAdd User Account to Network group
- BAdd User Account to Hardware group
- CAdd User Account to IT Knowledgebase
- DCreate User Account
- EAdd User Account to ACL
- FAdd User Account to itil group
How the community answered
(41 responses)- A90% (37)
- C5% (2)
- E2% (1)
- F2% (1)
Why each option
To set up access for a new employee needing to perform work for specific groups, you must first create their user account, then add that account to the required Network and Hardware groups. This grants them the necessary roles and permissions inherited from those groups.
Adding the user account to the Network group grants them the roles and permissions associated with that group, allowing them to perform network-related work.
Adding the user account to the Hardware group grants them the roles and permissions associated with that group, allowing them to perform hardware-related work.
Adding a user to an IT Knowledgebase typically controls access to articles, not the ability to perform work assigned to specific operational groups.
A user account must first be created in ServiceNow before any roles or group memberships can be assigned to it.
Adding a user account to an ACL directly is not the standard or most efficient way to grant broad access for performing work; group membership typically handles this by inheriting roles.
While `itil` is a common role for IT users, adding a user to the `itil` group alone does not specifically grant them access to work assigned to the distinct 'Network' and 'Hardware' groups, which would typically have their own specific roles or task assignments.
Concept tested: User provisioning and group assignment
Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/users-and-groups/concept/c_UserAdministration.html
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