CAD · Question #118
Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?
The correct answer is D. Can Read. On a knowledge base record, the 'Can Read' tab is used to specify and manage the user roles or groups that are authorized to read articles within that particular knowledge base. This tab controls the read access permissions for the knowledge base content.
Question
Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?
Options
- AAccess List
- BCan Access
- CAccessible to
- DCan Read
How the community answered
(48 responses)- A8% (4)
- B2% (1)
- C4% (2)
- D85% (41)
Why each option
On a knowledge base record, the 'Can Read' tab is used to specify and manage the user roles or groups that are authorized to read articles within that particular knowledge base. This tab controls the read access permissions for the knowledge base content.
'Access List' is not the standard tab name for managing read permissions on a knowledge base record.
'Can Access' is not the standard tab name for managing read permissions on a knowledge base record.
'Accessible to' is not the standard tab name for managing read permissions on a knowledge base record.
The 'Can Read' tab on a knowledge base record is specifically designed to define and display which roles or user groups have read access to the articles contained within that knowledge base.
Concept tested: Knowledge Base read access configuration
Source: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/knowledge-management/task/t_CreateAKnowledgeBase.html
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