Which of the following statements must evaluate to true for a user to pass an Access Control? (Choose 3 answers)

Question

Options

• AThe user must be granted access through a business rule.
• BConditions configured in the Access Control must evaluate to true.
• CThe user has one of the roles specified in the Required roles related list.
• DOther matching Access Controls for the record evaluate to true.
• EScripts configured in the Access Control must evaluate to true.

• A
  5% (1)
• B
  90% (19)
• D
  5% (1)

Explanation

For a user to pass an Access Control (ACL) evaluation in ServiceNow, three conditions must ALL evaluate to true simultaneously: (B) any Conditions configured on the ACL must evaluate to true, (C) the user must possess at least one of the roles listed in the Required Roles related list, and (E) any Scripts configured on the ACL must evaluate to true. All three gates act as an AND - if any one fails, access is denied. Option A is incorrect because business rules govern data processing, not access grants. Option D is incorrect because other matching ACLs do not need to pass; the specific ACL being evaluated must pass on its own merits.

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