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BA-201 · Question #66
BA-201 Question #66: Real Exam Question with Answer & Explanation
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Question
The business analyst (BA) at Cloud Kicks is working on improving the company's Service Cloud deployment. The BA wants to leverage Universal Process Notation (UPN) to document the current process. What is one benefit of using UPN in this scenario?
Options
- AComplex processes can be documented with 20 or more activity boxes.
- BA single activity box can answer Who, What, When, Why, and How.
- CKey parts of a process can be easily identified by using different shapes.
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Topics
#Universal Process Notation#Process Documentation#Business Analysis Techniques