BA-201 · Question #321
The finance team is rolling out a new sales process in Sales Cloud for opportunities that are Closed/Won. After meeting with the team, a business analyst (BA) realizes that several requirements for th
The correct answer is C. Version control. Version control is the correct tool for tracking changes to process documents over time. It provides a history of modifications, who made them, and when - which is essential when requirements are still being refined. A communication template (A) is used to standardize how informa
Question
The finance team is rolling out a new sales process in Sales Cloud for opportunities that are Closed/Won. After meeting with the team, a business analyst (BA) realizes that several requirements for the new process will need further refinement. What should the BA use to keep track of changes to the process documents?
Options
- ACommunication template
- BBusiness backlog
- CVersion control
How the community answered
(45 responses)- A18% (8)
- B11% (5)
- C71% (32)
Explanation
Version control is the correct tool for tracking changes to process documents over time. It provides a history of modifications, who made them, and when - which is essential when requirements are still being refined. A communication template (A) is used to standardize how information is shared, not to track document evolution. A business backlog (B) tracks features and requirements to be built, not changes to existing documentation. Version control ensures that all iterations of a process document are preserved, changes are auditable, and team members can always access the latest approved version - critical during iterative refinement.
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