nerdexam
Salesforce

BA-201 · Question #32

Universal Container wants to build a Salesforce application to manage its recruitment lifecycle. The project lead wants to identify the key recruitment steps and stakeholders in a visual format…

The correct answer is A. Map the business process. A business process map is the ideal tool for visually documenting the sequential steps of a process alongside the roles and stakeholders involved at each stage. It directly satisfies the requirement to show both key steps and stakeholders in a visual, structured format. Option…

Elicit & Analyze

Question

Universal Container wants to build a Salesforce application to manage its recruitment lifecycle. The project lead wants to identify the key recruitment steps and stakeholders in a visual format. What should the business analyst do to meet the requirement?

Options

  • AMap the business process.
  • BReview department procedures and consult the org chart.
  • CCreate an entity relationship diagram.

How the community answered

(25 responses)
  • A
    72% (18)
  • B
    20% (5)
  • C
    8% (2)

Explanation

A business process map is the ideal tool for visually documenting the sequential steps of a process alongside the roles and stakeholders involved at each stage. It directly satisfies the requirement to show both key steps and stakeholders in a visual, structured format. Option B (reviewing procedures and org charts) provides useful background information but does not produce the required visual process artifact. Option C (creating an entity relationship diagram) is a data modeling tool that shows relationships between data entities - it is not appropriate for documenting process steps and human roles.

Topics

#Business Process Mapping#Requirements Elicitation#Process Modeling#Stakeholder Identification

Community Discussion

No community discussion yet for this question.

Full BA-201 Practice