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BA-201 · Question #165
BA-201 Question #165: Real Exam Question with Answer & Explanation
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Question
Cloud Kicks wants to assess the efficiency of its Sales Cloud solution to eliminate unnecessary steps and cut costs. A business analyst (BA) will give a presentation to executives to help them understand the current state and define the future state. Which document should the BA use for the presentation?
Options
- AA business process model
- BA persona journey map
- CA collection of use cases
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Topics
#Business Process Modeling#As-Is To-Be Analysis#Process Efficiency#Current/Future State