BA-201 · Question #13
The North American (NA) sales team wants to add a set of new fields and delete several fields from the Account object. During requirements gathering, the business analyst (BA) discovers the fields…
The correct answer is A. Refine the requirements to accommodate, both teams. A business analyst's role is to represent all affected stakeholders, not just the project sponsor. Since the fields in question are actively used by the EMEA team, deleting them could break existing processes for that team. The BA must surface this dependency and refine…
Question
The North American (NA) sales team wants to add a set of new fields and delete several fields from the Account object. During requirements gathering, the business analyst (BA) discovers the fields are actively being used by the EMEA team. Which step should the BA take next?
Options
- ARefine the requirements to accommodate, both teams.
- BFocus on the NA team's requirements.
- CStart another project to address the EMEA team's requirements.
How the community answered
(35 responses)- A83% (29)
- B11% (4)
- C6% (2)
Explanation
A business analyst's role is to represent all affected stakeholders, not just the project sponsor. Since the fields in question are actively used by the EMEA team, deleting them could break existing processes for that team. The BA must surface this dependency and refine requirements to accommodate both teams. Focusing only on NA (B) ignores a known impact, and starting a separate EMEA project (C) defers the conflict rather than resolving it, creating unnecessary duplication of effort.
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