Salesforce
BA-201 · Question #12
While working on a new Sales Cloud feature request for the sales team at Northern Trail Outfitters, the business analyst (BA) uncovers a workflow which could have an impact on the service team. The sa
Sign in or unlock BA-201 to reveal the answer and full explanation for question #12. The question stem and answer options stay visible for context.
Collaborate
Question
While working on a new Sales Cloud feature request for the sales team at Northern Trail Outfitters, the business analyst (BA) uncovers a workflow which could have an impact on the service team. The sales director assures the BA that the impact to service would be minimal. Which step should the BA take next?
Options
- AReview the effort and impacts with the service team, and work to align requirements across the
- BContinue with the effort as defined by sales and add a backlog item to review the service impacts
- CPrioritize the effort as defined by sales and ask the director to review any service impacts.
Unlock BA-201 to see the answer
You've previewed enough free BA-201 questions. Unlock BA-201 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#Stakeholder management#Cross-functional collaboration#Impact analysis#Requirement alignment