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BA-201 · Question #117

BA-201 Question #117: Real Exam Question with Answer & Explanation

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Elicit & Analyze

Question

Cloud Kicks (CK) wants to Improve the current business process for moving orders from the warehouse to the customer as part of a Commerce Cloud Implementation. The business analyst would like to gather more Information to create the future state process. Who is the most appropriate subject matter expert (SME) to confirm the current business process and elicit deeper understanding of CK's goals, opportunities, and pain points?

Options

  • ASales manager
  • BChief financial officer
  • CSupply chain manager

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Topics

#SME identification#Stakeholder analysis#Business process analysis#Requirements elicitation
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