Salesforce
AP-226 · Question #61
AP-226 Question #61: Real Exam Question with Answer & Explanation
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Question
Your scenario involves customer satisfaction surveys triggered after case closure. Which platform facilitates this?
Options
- AEinstein Feedback Surveys automatically sent based on case closure events and collecting
- BProcess Builder sequences initiating customer satisfaction surveys upon case closure and
- CFlow Builder with visual interface for designing and configuring survey forms and logic for
- DAll of the above, offering various options for triggering and managing customer satisfaction
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