Salesforce
AP-226 · Question #126
AP-226 Question #126: Real Exam Question with Answer & Explanation
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Question
Your deployment involves integrating a new chat platform. Which data migration preparation step ensures seamless continuity for ongoing chat conversations?
Options
- AImporting historical chat transcripts and associating them with corresponding cases or customer
- BConfiguring the new platform to automatically migrate open chat sessions in progress during the
- CTesting data migration with sample chat sessions and verifying accurate transfer of conversation
- DAll of the above, contributing to a smooth transition with minimal disruption to ongoing chat
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