Salesforce
AP-226 · Question #120
AP-226 Question #120: Real Exam Question with Answer & Explanation
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Question
Your requirements include integrating social media channels into Omni-Channel. Which platform facilitates this?
Options
- ASalesforce Social Studio for managing social media engagement and customer inquiries.
- BFlow Builder allows for the creation of automated processes that respond to social media
- COmni-Channel routing rules can be configured to direct social media messages to the most
- DAll of the above, enabling seamless integration and routing of social media interactions within the
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