Salesforce
AP-226 · Question #111
AP-226 Question #111: Real Exam Question with Answer & Explanation
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Question
You need to validate call recording functionality. Which Salesforce tool assists with this?
Options
- AMonitoring call logs and reports within Salesforce for recorded call availability.
- BUtilizing the Call History related list on Case records to access and play recordings.
- CConfiguring Voice Call Transcripts to generate automatic text summaries of recorded calls.
- DAll of the above, providing various options for accessing, playing, and reviewing call recordings.
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