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Salesforce

AP-226 · Question #68

AP-226 Question #68: Real Exam Question with Answer & Explanation

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Question

Your design includes integrating WhatsApp Business for customer communication. Which tool facilitates this?

Options

  • ASalesforce Social Studio with connectors for managing various social media and messaging
  • BCustom Apex code developed to connect Salesforce with the WhatsApp Business API.
  • CFlow Builder with pre-built templates for configuring messaging channel interactions and
  • DOmni-Channel routing rules directing incoming WhatsApp messages to appropriate agents based

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