Salesforce
AP-226 · Question #103
AP-226 Question #103: Real Exam Question with Answer & Explanation
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Question
You need to configure email templates for case updates and notifications. Which tool best suits this task?
Options
- ASalesforce Classic Email Templates with drag-and-drop content editing.
- BEntitlement Email Templates for automated communication based on service level agreements.
- CLightning Email Templates with flexible design options and dynamic data merge fields.
- DEinstein Mail Composer powered by AI for personalized and responsive email content.
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