Salesforce
ADM-201 · Question #90
Ursa Major Solar has the following environment and requirements: Critical, high-priority accounts have an assigned District Manager, Sales Representative, Inside Sales Representative, and Customer Ser
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Submitted by weili_xi· Apr 18, 2026Sales and Marketing Applications
Question
Ursa Major Solar has the following environment and requirements:
- Critical, high-priority accounts have an assigned District Manager, Sales Representative, Inside
Sales Representative, and Customer Service Representative.
- The Sales Manager wants to prevent these accounts from being inadvertently contacted more
than once on the same day.
- The Sales Manager wants to report on various customer interactions.
How should the administrator fulfill these requirements?
Options
- ALog a case on the account.
- BEnter comments into the notes section on the account.
- CPost customer interactions in Chatter on the account.
- DLog a separate task, call, or activity on the account.
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Topics
#Activity Management#Customer Interaction Tracking#Reporting#Sales Processes