ADM-201 · Question #386
What should an administrator use as an identifier when importing and updating records from a separate system?
The correct answer is D. External ID. When importing and updating records from a separate system, an External ID field should be used as the identifier to uniquely match records between the two systems.
Question
What should an administrator use as an identifier when importing and updating records from a separate system?
Options
- ARich Text field
- BRecord ID
- CAuto-Number field
- DExternal ID
How the community answered
(23 responses)- B4% (1)
- C4% (1)
- D91% (21)
Why each option
When importing and updating records from a separate system, an External ID field should be used as the identifier to uniquely match records between the two systems.
A Rich Text field is for formatted text display and cannot be used as a unique identifier for matching records during import.
The Salesforce Record ID is an internal, system-generated identifier that is not typically known or used by external systems for matching purposes.
An Auto-Number field automatically generates sequential numbers within Salesforce, making it unsuitable for matching records with IDs originating from an external system.
An External ID is a custom field marked as unique and external, specifically designed to store IDs from external systems, allowing Salesforce to use it for matching and updating records during import operations.
Concept tested: External ID for data integration
Source: https://help.salesforce.com/s/articleView?id=sf.custom_field_attributes.htm&type=5
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