ADM-201 · Question #300
Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors. Which two tools should an…
The correct answer is B. Approval Process C. Outbound Message. Northern Trail Outfitters wants to initiate expense reports from Salesforce to an external HR system, requiring a review process by managers and directors.
Question
Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors. Which two tools should an administrator configure? Choose 2 answers
Options
- AQuick Action
- BApproval Process
- COutbound Message
- DEmail Alert Action
How the community answered
(31 responses)- A16% (5)
- B77% (24)
- D6% (2)
Why each option
Northern Trail Outfitters wants to initiate expense reports from Salesforce to an external HR system, requiring a review process by managers and directors.
A Quick Action provides shortcuts for common tasks like creating or updating records but does not inherently manage multi-step approvals or direct integration with external systems.
An Approval Process is essential for implementing the multi-level review by managers and directors, ensuring that the expense report data is formally approved before any external system integration occurs.
An Outbound Message is used to send data from Salesforce to an external system, such as an HR system, upon record creation, update, or approval, thereby facilitating the integration of approved expense reports.
An Email Alert Action sends notifications via email within Salesforce but does not transfer data to external systems or manage a structured approval workflow.
Concept tested: Integrating with external systems using approval processes and outbound messages
Source: https://help.salesforce.com/s/articleView?id=sf.process_auto_approval_process.htm&type=5; https://help.salesforce.com/s/articleView?id=sf.workflow_outbound_messages.htm&type=5
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