ADM-201 · Question #271
A new sales rep at Ursa Major Solar has a qualified lead that is ready for conversion. When using the Lead conversion process, which two records can be created? Choose 2 answers
The correct answer is B. Contact C. Account. During the Lead conversion process, an administrator can create new Contact and Account records.
Question
A new sales rep at Ursa Major Solar has a qualified lead that is ready for conversion. When using the Lead conversion process, which two records can be created? Choose 2 answers
Options
- ACampaign
- BContact
- CAccount
- DCase
How the community answered
(43 responses)- A2% (1)
- B93% (40)
- D5% (2)
Why each option
During the Lead conversion process, an administrator can create new Contact and Account records.
Campaigns are used to track marketing initiatives and are not directly created as a result of the standard Lead conversion process.
When a Lead is converted in Salesforce, a new Contact record is created to represent the individual associated with the converted lead.
Upon Lead conversion, a new Account record is created (or an existing one selected) to house the converted Contact and any associated Opportunity.
Case records are used for customer service inquiries and are not directly created as part of the standard Lead conversion process.
Concept tested: Lead Conversion outcomes
Source: https://help.salesforce.com/s/articleView?id=sf.leads_convert.htm&type=5
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