ADM-201 · Question #269
The sales manager at Cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is…
The correct answer is A. Delegated Approver. To ensure time off requests are seen and responded to by a backup manager while the sales manager is on vacation, the administrator should configure a Delegated Approver.
Question
The sales manager at Cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation. What should the administrator use to fulfill the requirement?
Options
- ADelegated Approver
- BApproval History Related List
- CDelegated Administrator
- DTwo-Step Approval Process
How the community answered
(19 responses)- A84% (16)
- B5% (1)
- C11% (2)
Why each option
To ensure time off requests are seen and responded to by a backup manager while the sales manager is on vacation, the administrator should configure a Delegated Approver.
The Delegated Approver feature in Salesforce allows a user to designate another user to approve requests on their behalf. This ensures that approval processes continue smoothly when the primary approver is unavailable, such as during a vacation, without changing the core approval process.
The Approval History Related List displays past approval actions for a record, but it does not provide a mechanism for delegating future approvals.
A Delegated Administrator is granted permissions to manage specific administrative tasks for a group of users, not to act as a backup for individual approval requests.
A Two-Step Approval Process involves multiple required steps for every approval, which is a structural change to the process itself and not a temporary solution for a manager's absence.
Concept tested: Approval Process Delegation
Source: https://help.salesforce.com/s/articleView?id=sf.approvals_delegate_overview.htm&type=5
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