ADM-201 Question #269: Real Exam Question with Answer & Explanation

Question

The sales manager at Cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation. What should the administrator use to fulfill the requirement?

Options

• ADelegated Approver
• BApproval History Related List
• CDelegated Administrator
• DTwo-Step Approval Process

Explanation

To ensure time off requests are seen and responded to by a backup manager while the sales manager is on vacation, the administrator should configure a Delegated Approver.

Common mistakes.

• B. The Approval History Related List displays past approval actions for a record, but it does not provide a mechanism for delegating future approvals.
• C. A Delegated Administrator is granted permissions to manage specific administrative tasks for a group of users, not to act as a backup for individual approval requests.
• D. A Two-Step Approval Process involves multiple required steps for every approval, which is a structural change to the process itself and not a temporary solution for a manager's absence.

Concept tested. Approval Process Delegation

Reference. https://help.salesforce.com/s/articleView?id=sf.approvals_delegate_overview.htm&type=5

No community discussion yet for this question.