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ADM-201 · Question #269

The sales manager at Cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is…

The correct answer is A. Delegated Approver. To ensure time off requests are seen and responded to by a backup manager while the sales manager is on vacation, the administrator should configure a Delegated Approver.

Submitted by lars.no· Apr 18, 2026Workflow/Process Automation

Question

The sales manager at Cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation. What should the administrator use to fulfill the requirement?

Options

  • ADelegated Approver
  • BApproval History Related List
  • CDelegated Administrator
  • DTwo-Step Approval Process

How the community answered

(19 responses)
  • A
    84% (16)
  • B
    5% (1)
  • C
    11% (2)

Why each option

To ensure time off requests are seen and responded to by a backup manager while the sales manager is on vacation, the administrator should configure a Delegated Approver.

ADelegated ApproverCorrect

The Delegated Approver feature in Salesforce allows a user to designate another user to approve requests on their behalf. This ensures that approval processes continue smoothly when the primary approver is unavailable, such as during a vacation, without changing the core approval process.

BApproval History Related List

The Approval History Related List displays past approval actions for a record, but it does not provide a mechanism for delegating future approvals.

CDelegated Administrator

A Delegated Administrator is granted permissions to manage specific administrative tasks for a group of users, not to act as a backup for individual approval requests.

DTwo-Step Approval Process

A Two-Step Approval Process involves multiple required steps for every approval, which is a structural change to the process itself and not a temporary solution for a manager's absence.

Concept tested: Approval Process Delegation

Source: https://help.salesforce.com/s/articleView?id=sf.approvals_delegate_overview.htm&type=5

Topics

#Approval Process#Delegated Approver#User Delegation

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