820-605 · Question #96
A customer purchased 500 licenses for its cloud-based collaboration solution. During a customer meeting, they complain to the Customer Success Manager that they cannot verify who and how the…
The correct answer is A. process C. tools. The adoption barriers occurring here are related to process and tools. The process barrier may involve inadequate procedures or systems for tracking license usage. The tools barrier suggests that there may be a lack of appropriate software or mechanisms to monitor and verify…
Question
A customer purchased 500 licenses for its cloud-based collaboration solution. During a customer meeting, they complain to the Customer Success Manager that they cannot verify who and how the licenses are being used. Which two types of adoption barriers are occurring? (Choose two.)
Options
- Aprocess
- Bpeople
- Ctools
- Dplatform
- Eapplication
How the community answered
(30 responses)- A73% (22)
- B10% (3)
- D13% (4)
- E3% (1)
Explanation
The adoption barriers occurring here are related to process and tools. The process barrier may involve inadequate procedures or systems for tracking license usage. The tools barrier suggests that there may be a lack of appropriate software or mechanisms to monitor and verify how the licenses are being utilized67.
Topics
Community Discussion
No community discussion yet for this question.