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820-605 · Question #70

During the delivery of a security solution, adoption barriers were identified. Those barriers were addressed, and the customer's business goals are now fulfilled. The customer is pleased with their so

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Customer Lifecycle Management

Question

During the delivery of a security solution, adoption barriers were identified. Those barriers were addressed, and the customer's business goals are now fulfilled. The customer is pleased with their solution and shares this experience in blogs and social media. In which stage is the customer?

Options

  • AAdoption
  • BOptimize
  • CExpand
  • DAdvocate

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Topics

#customer lifecycle#advocacy#customer success stages
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