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820-605 · Question #67

What is the desired outcome for a Customer Success Manager to achieve for a customer?

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Driving Value and Outcomes

Question

What is the desired outcome for a Customer Success Manager to achieve for a customer?

Options

  • Aremoving barriers so the customer achieves the fastest time to value possible from the purchased
  • Bmaintaining software and hardware contracts so the customer maintains up-to-date versions of
  • Cfacilitating the adoption of all the licenses and features the customer purchased leading to
  • Dproviding the organization with a level of oversight of customer spending so the customer has

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Topics

#CSM role#time to value#value realization
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