Cisco
820-605 · Question #26
The Customer Success Manager notices that their customer has delayed going into production. Which action does the Customer Success Manager consider?
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Driving Value and Outcomes
Question
The Customer Success Manager notices that their customer has delayed going into production. Which action does the Customer Success Manager consider?
Options
- ASuggest that the customer replace their existing staff
- BProvide the customer with a chargeable deployment service
- CRe-enforce the time to value of the solution
- DGive the customer a discount on a future purchase
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Topics
#customer adoption#time to value#production delays#CSM actions