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820-605 · Question #19

Which two results of a successful customer onboarding stage are the most important? (Choose two.)

The correct answer is C. desired business outcomes discussed D. stakeholders identified. The most important results of a successful customer onboarding stage include discussing the desired business outcomes and identifying stakeholders. These elements ensure that the solution is aligned with the customer's goals and that all relevant parties are engaged from the…

Customer Lifecycle Management

Question

Which two results of a successful customer onboarding stage are the most important? (Choose two.)

Options

  • Aorganization chart discussed
  • Baccount relationships identified
  • Cdesired business outcomes discussed
  • Dstakeholders identified
  • Enetwork diagrams discussed

How the community answered

(69 responses)
  • A
    1% (1)
  • B
    1% (1)
  • C
    94% (65)
  • E
    3% (2)

Explanation

The most important results of a successful customer onboarding stage include discussing the desired business outcomes and identifying stakeholders. These elements ensure that the solution is aligned with the customer's goals and that all relevant parties are engaged from the beginning.

Topics

#customer onboarding#business outcomes#stakeholder identification#onboarding success

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