Cisco
820-605 · Question #177
820-605 Question #177: Real Exam Question with Answer & Explanation
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Question
A Customer Success Manager (CSM) is in a discovery session with customer leadership and explains elements to take them through the adoption journey for new solution implementation. Which information must the CSM understand from the leadership for a successful deployment journey?
Options
- Awhich KPIs are important to impact
- Bcompany's position with competition
- Cplans for renewal of the adopted solution
- Dsolution install base in the customer environment
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