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820-605 · Question #153

What are the sources used to identify barriers?

The correct answer is D. people, process, tools. The sources used to identify barriers include people, process, and tools. People refer to the stakeholders involved, process refers to the workflows and procedures in place, and tools refer to the technologies and resources available to support the customer success efforts

Customer Lifecycle Management

Question

What are the sources used to identify barriers?

Options

  • Acustomer, product, usage
  • Bpeople, plan, process
  • Csuccess plan, tools, training
  • Dpeople, process, tools

How the community answered

(32 responses)
  • A
    3% (1)
  • C
    3% (1)
  • D
    94% (30)

Explanation

The sources used to identify barriers include people, process, and tools. People refer to the stakeholders involved, process refers to the workflows and procedures in place, and tools refer to the technologies and resources available to support the customer success efforts

Topics

#identifying barriers#people#process#tools

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