Cisco
820-605 · Question #133
What is the financial implication of churn?
The correct answer is C. reduced revenue. The financial implication of churn is reduced revenue. When customers discontinue their subscriptions or stop purchasing products, the company's revenue decreases.
Customer Lifecycle Management
Question
What is the financial implication of churn?
Options
- Areduced technology footprint
- Bincreased user licensing
- Creduced revenue
- Dincreased renewal value
How the community answered
(23 responses)- A4% (1)
- B4% (1)
- C91% (21)
Explanation
The financial implication of churn is reduced revenue. When customers discontinue their subscriptions or stop purchasing products, the company's revenue decreases.
Topics
#customer churn#financial implication#reduced revenue
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