Which definition of a use case is true?

The correct answer is C. list of actions or event steps that typically defines the interactions between a role and a system to. A use case is a description of a system's behavior as it responds to a request that originates from outside of that system. In other words, a use case defines the interactions between external actors and the system to accomplish a goal. The actors can be human users, other…

Cisco Customer Success Management Framework

Question

Options

Acomparison of the marketing description of what a product does to the customer's experience
Blist of actions or event steps that a customer uses
Clist of actions or event steps that typically defines the interactions between a role and a system to
Dlist of instructions that customer uses for their software

How the community answered

(47 responses)

A
2% (1)
B
2% (1)
C
91% (43)
D
4% (2)

Explanation

A use case is a description of a system's behavior as it responds to a request that originates from outside of that system. In other words, a use case defines the interactions between external actors and the system to accomplish a goal. The actors can be human users, other systems, or hardware devices. Each use case provides one or more scenarios that convey how the system should interact with the actors to achieve a specific business objective.

Topics

#use case definition#system interaction#role-based scenarios

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