810-440 · Question #151
Which two options are examples of Key Performance Indicators? (Choose two.)
The correct answer is A. Percentage of job offers accepted D. Revenue growth versus industry benchmark. Key Performance Indicators (KPIs) are quantifiable metrics used to measure the success of an organization or specific activities. They should be specific, measurable, achievable, relevant, and time-bound.
Question
Which two options are examples of Key Performance Indicators? (Choose two.)
Options
- APercentage of job offers accepted
- BPerception level of satisfaction of customers
- CQuantity of new organizational goals
- DRevenue growth versus industry benchmark
How the community answered
(42 responses)- A88% (37)
- B7% (3)
- C5% (2)
Why each option
Key Performance Indicators (KPIs) are quantifiable metrics used to measure the success of an organization or specific activities. They should be specific, measurable, achievable, relevant, and time-bound.
Percentage of job offers accepted is a direct, measurable indicator of recruitment effectiveness and the attractiveness of an organization to candidates.
Perception level of satisfaction of customers is qualitative and subjective without an explicit measurement method like a survey score, making it less direct as a KPI compared to quantifiable outcomes.
Quantity of new organizational goals measures input or activity rather than the performance or outcome of achieving existing goals, which is what a KPI typically measures.
Revenue growth versus industry benchmark is a clear, comparative metric that assesses financial performance against competitors, highlighting market position and growth trajectory.
Concept tested: Identifying quantifiable Key Performance Indicators (KPIs)
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