Avaya
7391X · Question #40
Which three items are needed to properly configure a hunt group in an Expert Agent Selection (EAS) enabled call center? (Choose three.)
The correct answer is A. the Class of Restriction (COR) B. the group extension D. the call distribution method. See the full explanation below for the reasoning.
Question
Which three items are needed to properly configure a hunt group in an Expert Agent Selection (EAS) enabled call center? (Choose three.)
Options
- Athe Class of Restriction (COR)
- Bthe group extension
- Cthe trunk group number
- Dthe call distribution method
- Ethe Vector Directory Number (VDN)
How the community answered
(34 responses)- A82% (28)
- C12% (4)
- E6% (2)
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