Avaya
7391X · Question #39
Avaya Aura?Call Center Elite Multichannel suite is comprised of the Multichannel Server, the Interaction Data Service server (IDS), and the Database server. For which service does the IDS provide…
The correct answer is C. Multimedia work items delivery. https://downloads.avaya.com/css/P8/documents/101006361 (p.41)
Describe Avaya Aura Call Center Elite and Multichannel Architecture
Question
Avaya Aura?Call Center Elite Multichannel suite is comprised of the Multichannel Server, the Interaction Data Service server (IDS), and the Database server. For which service does the IDS provide support?
Options
- AReal-time data delivery to the desktop
- BCall Control
- CMultimedia work items delivery
- DManagement of the application
How the community answered
(39 responses)- A3% (1)
- B8% (3)
- C77% (30)
- D13% (5)
Explanation
https://downloads.avaya.com/css/P8/documents/101006361 (p.41)
Topics
#Interaction Data Service#IDS#multimedia work items#Multichannel Server
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