Avaya
7391X · Question #60
Which three components make up the Elite Multichannel Interaction Data Service suite? (Choose three.)
The correct answer is A. Voice and Presence B. Virtual Agent E. View. https://downloads.avaya.com/css/P8/documents/101006361 (p.40)
Describe Avaya Aura Call Center Elite and Multichannel Architecture
Question
Which three components make up the Elite Multichannel Interaction Data Service suite? (Choose three.)
Options
- AVoice and Presence
- BVirtual Agent
- CMultimedia
- DXML Server
- EView
How the community answered
(34 responses)- A74% (25)
- C18% (6)
- D9% (3)
Explanation
https://downloads.avaya.com/css/P8/documents/101006361 (p.40)
Topics
#IDS suite components#Voice and Presence#Virtual Agent#Multichannel architecture
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