Avaya
7391X · Question #25
7391X Question #25: Real Exam Question with Answer & Explanation
Sign in or unlock 7391X to reveal the answer and full explanation for question #25. The question stem and answer options stay visible for context.
Question
Which three statements about configuring a Call Center with the Elite offer are true? (Choose three.)
Options
- AService Level Maximizer (SLM) can be used as an agent-based call distribution type
- BIt includes Expert Agent Selection (EAS) and may include Business Advocate (BA)
- CCall Management System (CMS) or IQ must be used as the reporting tool
- DIt is possible to use Vector Directory Number (VDN) skill preferences
- EService Level Maximizer (SLM) can be used as a skills-based call distribution type
Unlock 7391X to see the answer
You've previewed enough free 7391X questions. Unlock 7391X for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.