6210 Exam Questions

When configuring servers for an Avaya Aura® Contact Center (AACC) High Availability (HA) implementation, if you are using the Hosts files to resolve Managed names to Managed IP Add...

You are configuring the Real-Time Statistics Multicast (RSM) settings on a newly installed Avaya Aura® Contact Center (AACC). Which address is within the acceptable range for use a...

After the Avaya Aura® Media Server High Availability (HA) pair is formed, several Element Manager pages display new features that reflect the new paired High Availability state/sta...

On which servers is the Enable Switchover function available when configuring Avaya Aura® Contact Center (AACC) High Availability (HA)?

In a Mission Critical AACC High Availability (HA) campus solution, there are two types of switchovers, managed and unmanaged. A managed switchover is one initiated by the administr...

Which three statements about Avaya Aura® Contact Center (AACC) Licensing are true? (Choose three.)

You are preparing to install an Avaya Aura® Contact Center R7 (AACC) on a server that has been supplied by the customer. You need to verify that the server meets the requirements t...

Which core Contact Center component manages functions such as the logic for call processing, call treatment, call handling, call presentation and the accumulation of data into hist...

For Avaya Aura® Contact Center R7, which three statements regarding the Windows installation is true? (Choose three.)

Avaya Aura® Contact Center (AACC) uses the media processing capabilities of the Avaya Aura® Media Server (AAMS) to perform functions such as conference customer and agent speech pa...

A customer has purchased the Agent Greeting feature to provide individual pre-recorded greeting playback capabilities. Where is the license for Agent Greeting enabled in Avaya Aura...

A customer supplies a server that fully meets the Platform Vendor Independent (PVI) mid-range specifications for an Aura SIP - Voice and Multimedia Contact Server without Avaya Aur...

For Avaya Aura Contact Center (AACC) High Availability (HA), you must backup the active server database, restore it onto the standby server and enable shadowing. Database shadowing...

You have increased the multicast time to live value on the Contact Center Manager Server (CCMS). After changing the value, which CCMS service must be restarted so that the new valu...

A customer has purchased Avaya Aura® Contact Center (AACC) with the correct licensing to provide Open Queue session licenses, and to provide agent licenses for the required multime...

When setting up scheduled backups to a network location, which two steps are required? (Choose two.)

You are deploying Avaya Agent Desktop (AAD) for the first time in a SIP-enabled contact center. Which configuration step should be performed in Contact Center Management Administra...

Which features should be enabled in the Windows Server operating system before you install Avaya Aura® Contact Center ?

While configuring an agent in Contact Center Manager Administration (CCMA), what does associating the domain user account provide the user?

You are installing Avaya Agent Desktop (AAD) on an agent PC. Which three Microsoft software components must be installed? (Choose three.)