Avaya
6210 · Question #61
A customer has purchased the Agent Greeting feature to provide individual pre-recorded greeting playback capabilities. Where is the license for Agent Greeting enabled in Avaya Aura® Contact Center…
The correct answer is C. From Contact Center Manager Administration (CCMA) > Configuration > Applications > LM. See the full explanation below for the reasoning.
Question
A customer has purchased the Agent Greeting feature to provide individual pre-recorded greeting playback capabilities. Where is the license for Agent Greeting enabled in Avaya Aura® Contact Center (AACC)?
Options
- AFrom the server, navigate to the Server Configuration > Licensing tab
- BFrom the server, locate Multimedia Commissioning > Multimedia Licensing tab
- CFrom Contact Center Manager Administration (CCMA) > Configuration > Applications > LM
- DFrom the Contact Center License Manager > Configuration > Contact Center Licensing tab
How the community answered
(40 responses)- A5% (2)
- B3% (1)
- C80% (32)
- D13% (5)
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