Avaya
6210 · Question #65
A customer has purchased Avaya Aura® Contact Center (AACC) with the correct licensing to provide Open Queue session licenses, and to provide agent licenses for the required multimedia contact types…
The correct answer is B. Contact Center License Manager > Configuration > Contact Center Licensing tab. See the full explanation below for the reasoning.
Question
A customer has purchased Avaya Aura® Contact Center (AACC) with the correct licensing to provide Open Queue session licenses, and to provide agent licenses for the required multimedia contact types. Where is Open Queue initially enabled in AACC?
Options
- AContact Center Manager Administration (CCMA) > Configuration, Applications > LM Service
- BContact Center License Manager > Configuration > Contact Center Licensing tab
- CCCMS > Multimedia Commissioning > Multimedia Licensing tab
- DIgnition Wizard configuration > Licensing tab
How the community answered
(43 responses)- A16% (7)
- B74% (32)
- C2% (1)
- D7% (3)
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