Avaya
6210 · Question #69
While configuring an agent in Contact Center Manager Administration (CCMA), what does associating the domain user account provide the user?
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Question
While configuring an agent in Contact Center Manager Administration (CCMA), what does associating the domain user account provide the user?
Options
- AThe ability to use Hot Desking feature.
- BThe ability to access files on their network.
- CThe ability to map the user to a Windows account.
- DThe ability to provide voice, e-mail and chat functionality to a single application.
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