Cisco
600-455 · Question #27
600-455 Question #27: Real Exam Question with Answer & Explanation
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Question
Refer to the exhibit. Which includes three inbound call flows with their respective average handle times. The deployment includes Cisco Unified Contact Center Enterprise, Cisco Unified Customer Voice Portal, Cisco Unified Communication Manager, and Cisco Unified Border Element. The customer needs to record all agent conversations with callers. What is the minimum average handle time needed to determine how many recording ports are required?
Exhibit
Options
- A290.0 seconds
- B259.5 seconds
- C146.9 seconds
- D117.5 seconds
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