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600-455 · Question #17

Which three statements about the Cisco Unified Customer Voice Portal Post Call Survey are true? (Choose three.)

The correct answer is A. For reporting purposes, the Post Call Survey call has the same CallGUID and call context as the C. The call context for the Post Call Survey includes all contexts up to the point where the call is F. If you want to use the Post Call Survey feature through Unified CVP, you must configure it on the. See the full explanation below for the reasoning.

Question

Which three statements about the Cisco Unified Customer Voice Portal Post Call Survey are true? (Choose three.)

Options

  • AFor reporting purposes, the Post Call Survey call has the same CallGUID and call context as the
  • BFor reporting purposes, the Post Call Survey call has the ICM Router Key and call context from
  • CThe call context for the Post Call Survey includes all contexts up to the point where the call is
  • DThis feature lets you configure a call flow that, after the caller disconnects from the agent,
  • EIf you want to use the Post Call Survey feature through Unified CVP, you must configure it on the
  • FIf you want to use the Post Call Survey feature through Unified CVP, you must configure it on the

How the community answered

(36 responses)
  • A
    83% (30)
  • B
    8% (3)
  • D
    3% (1)
  • E
    6% (2)

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