Cisco
600-455 · Question #62
Which three system responses are valid if the Cisco Unified Contact Center Enterprise (centralized deployment with remote branches) and the remote branch lose the public network connection to both…
The correct answer is A. The local voice gateway detects the failure of the communications path. The voice gateway goes C. The active call that arrived at the local PSTN connection and was answered by agent at that site D. The Cisco Finesse server detects the loss of connectivity to the agent desktop and automatically. See the full explanation below for the reasoning.
Question
Which three system responses are valid if the Cisco Unified Contact Center Enterprise (centralized deployment with remote branches) and the remote branch lose the public network connection to both of the data centers? (Choose three.)
Options
- AThe local voice gateway detects the failure of the communications path. The voice gateway goes
- BWith Cisco Unified CVP, the voice gateway detects the loss of connection to the Cisco Unified
- CThe active call that arrived at the local PSTN connection and was answered by agent at that site
- DThe Cisco Finesse server detects the loss of connectivity to the agent desktop and automatically
- EWith Cisco Unified CVP, the voice gateway detects the loss of connection to the Cisco Unified
How the community answered
(33 responses)- A70% (23)
- B9% (3)
- E21% (7)
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