Cisco
600-455 · Question #18
Which two statements about Cisco Unified Customer Voice Portal Whisper Announcements are true? (Choose two.)
The correct answer is A. In Whisper Announcements, wave files must match Cisco Unified CVP encoding and format D. In Whisper Announcements, wave (.wav) is the only supported file type. See the full explanation below for the reasoning.
Question
Which two statements about Cisco Unified Customer Voice Portal Whisper Announcements are true? (Choose two.)
Options
- AIn Whisper Announcements, wave files must match Cisco Unified CVP encoding and format
- BThe maximum play time for a Whisper Announcement is subject to a timeout (default 45 sec).
- CTwo Whisper Announcements can play for each call.
- DIn Whisper Announcements, wave (.wav) is the only supported file type.
- EWhile a Whisper Announcement is playing, the agent can put the call on hold.
How the community answered
(36 responses)- A78% (28)
- B8% (3)
- C11% (4)
- E3% (1)
Community Discussion
No community discussion yet for this question.