Which statement about using agent targeting rules in Cisco Unified Contact Center Enterprise is true?

Question

Options

• AAgent device targets must be created for each phone that is used by an agent.
• BAgent labels must be created for each routing client that can route calls to an agent.
• CAgent extensions can be defined as a range, without having to build each device target.
• DAgent targeting rules are not allowed with translation routes.

• A
  4% (1)
• B
  8% (2)
• C
  83% (20)
• D
  4% (1)

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