Cisco
500-450 · Question #80
500-450 Question #80: Real Exam Question with Answer & Explanation
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Question
trouble logging in to the system. In reviewing the CTI OS log file, the error message has been found in the log. What is the likely cause of this error?
10:34:21 CTIOS-ctios Trace: CtiSystemEvent::DecodeMessage Begin. Packer Length 33
10:34:21 SystemEventID:10 Arg1:15000 Arg2:434867293 Arg10:Text: (null)
10:34:21 SystemEventID:10 Arg1:5000 Arg2:434867293 Arg10:Text: (null)
10:34:21 SystemEventID:10 Arg1:5000 Arg2:434867293 Arg10:Text: (CannotGetCtiOsUserFromId[127060713
10:34:21 (CtiOs-ctios-ctios, SystemEventID=434867293(SystemEvent), ERROR = No AgentInstrument provided in
10:34:21 INSTRUMENT_OUT_OF_BACK_IN_SERVICE
Options
- AThe agent's phone is not associated with the PG User.
- BThe agent's password was typed incorrectly or is not valid.
- CThe agent's CTIOS client is running a lower version than the CTIOS on the Peripheral Gateway.
- DThe client cannot communicate with the CTIOS on port 42028.
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