Which option lists the minimum extended call variables that are needed for Cisco Unified Customer Voice Portal Agent Greetings?

Question

Options

• Auser.ToExtVXML, user_app_media_lib, user.input_type
• Buser.microapp.ToExtVXML, user.microapp.app_media_lib, user.microapp.input_type
• Cuser.microapp.FromExtVXML, user.microapp.app_media_lib, user.microapp.input_type
• Duser.microapp.ToExtVXML, user.microapp.app_media_Server, user.microapp.locale
• Euser.microapp.FromExtVXML, user.microapp.app_media_Server, user.microapp.input_type

• A
  3% (2)
• B
  89% (54)
• C
  2% (1)
• D
  5% (3)
• E
  2% (1)

Explanation

Option B is correct because Cisco CVP Agent Greetings requires user.microapp.ToExtVXML to pass parameters to the external VXML application, user.microapp.app_media_lib to specify the path to the media file library, and user.microapp.input_type to define how caller input is collected - these three together are the documented minimum set for the micro-application to function.

Why the distractors fail:

• A - Missing the required user.microapp. namespace prefix entirely; truncated variable names don't exist in CVP.
• C - FromExtVXML is the wrong direction; that variable receives data from an external VXML app, but Agent Greetings needs to send data outward via ToExtVXML.
• D - Swaps app_media_lib for the non-existent app_media_Server, and input_type for locale, which is not a minimum requirement for Agent Greetings.
• E - Combines both errors from C and D: wrong direction (FromExtVXML) and wrong media variable (app_media_Server).

Memory tip: Use the phrase "To the Lib, get Input" → ToExtVXML + app_media_lib + input_type - and remember the full user.microapp. prefix is always required (ruling out A immediately).

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