Which three statements about Cisco Unified Customer Voice Portal Whisper Announcements are true? (Choose three.)

Question

Options

• AThe first number calls the ringtone service that the caller hears while the Whisper Announcement plays to the agent. The CVP default for this number is 92929292.
• BThe second number calls the Whisper Announcement itself. The CVP default for this number is 9191919100.
• CThe second number calls the Whisper Announcement itself. The CVP default for this number is 9292929200.
• DAs an option, set the dial plan with 9191*.
• EAs an option, set the dial plan with 9292*.
• FThe Whisper Announcement dialed number is always an extension of the Ringtone dialed number with an extra two zeros at the end.

• A
  10% (2)
• B
  81% (17)
• C
  5% (1)
• E
  5% (1)

Explanation

In Cisco CVP Whisper Announcements, two dialed numbers work together: the first (Ringtone) plays hold audio to the caller while the announcement plays to the agent, and the second (Whisper Announcement) is what the agent actually hears - with the CVP default of 9191919100, making B correct. Option F is correct because the Whisper Announcement DN is always derived by appending "00" to the Ringtone DN (e.g., Ringtone = 91919191 → Whisper = 9191919100), which also confirms why D is correct: the dial plan uses 9191* to capture both numbers under the same pattern. Option A is wrong because the ringtone default is 91919191, not 92929292 - that's a fabricated number using the wrong prefix. Options C and E are both wrong for the same reason: they use the 9292 prefix, which is not the CVP default; everything CVP-default for Whisper Announcements is built on 9191.

Memory tip: Remember "9191 = Whisper family" - the ringtone starts with 9191, the whisper adds "00" to that, and the dial plan uses 9191*. Any answer using 9292 is a distractor.

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