Which server holds the .wav files on a UCCE environment?

The correct answer is D. Media Server. On a UCCE environment, the server that holds the .wav files is the Media Server. The server that holds the .wav files in a UCCE environment is D. Media Server. The Media Server stores and serves audio files (such as music on hold, IVR prompts, and announcements) used in the…

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Options

AVXMLGW
BCVP reporting server
CICM Router
DMedia Server

How the community answered

(36 responses)

A
3% (1)
C
3% (1)
D
94% (34)

Explanation

On a UCCE environment, the server that holds the .wav files is the Media Server. The server that holds the .wav files in a UCCE environment is D. Media Server. The Media Server stores and serves audio files (such as music on hold, IVR prompts, and announcements) used in the contact center. These files are accessed by various components within the UCCE environment, such as the VXML Gateway and CVP, to provide audio content to callers.

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#media server#wav files#UCCE architecture#CVP

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