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500-442 · Question #39

Which communication protocol is being used between PG/Router and Live Data to generate report information?

The correct answer is C. TIP. TIP (Telephony Information Protocol) is a protocol specifically designed for telephony applications and is commonly used in call center environments like CCE. It provides a standardized way for different components to exchange information about calls, agents, routing, and other…

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Question

Which communication protocol is being used between PG/Router and Live Data to generate report information?

Options

  • ATCP
  • BHTTP
  • CTIP
  • DUDP

How the community answered

(38 responses)
  • A
    3% (1)
  • B
    3% (1)
  • C
    95% (36)

Explanation

TIP (Telephony Information Protocol) is a protocol specifically designed for telephony applications and is commonly used in call center environments like CCE. It provides a standardized way for different components to exchange information about calls, agents, routing, and other relevant

Topics

#TIP protocol#PG#Router#Live Data reporting

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