Cisco
500-442 · Question #28
500-442 Question #28: Real Exam Question with Answer & Explanation
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Question
What are the two primary roles of the PSTN and voice gateway in the Unified CCE solution? (Choose two.)
Options
- AThe voice gateway may modify the digits presented to downstream devices.
- BThe voice gateway provides IVR functionality in a Contact Center deployment.
- CThe PSTN is responsible for delivering the inbound call to a voice gateway.
- DThe PTSN is responsible for routing the call to the agent.
- EThe voice gateway is responsible for routing the call to the agent.
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